Refund policy

All sales are final. We do not offer returns, exchanges, or refunds once an order has been placed.

Damaged or Incorrect Items

We take great care to ensure your order arrives in perfect condition. If your item arrives damaged, defective, or incorrect, please contact us within 10 days of receiving your order through our contact page.

To assist us in resolving the issue quickly, please include:

• Your order number
• A clear photo of the damaged or incorrect item
• A brief description of the issue

Once your claim is verified, we will arrange a replacement or refund for the affected item at no additional cost.

Non-Returnable Items

We cannot accept returns for:

• Items purchased by mistake or due to a change of mind
• Sale items or gift cards
• Delays caused by shipping carriers or customs

European Union Customers

If your order is shipped into the European Union, you have the right to cancel or return your order within 14 days for any reason, provided the item is unused, in its original packaging, and in the same condition as received.

Contact Us

If your order arrives damaged or incorrect, please reach out via our contact page. Our team will respond within 1–2 business days to make it right.